User Guide
Declaration on Honour (DoH): The document signed and uploaded by the Administrator- User attesting that the Participant undertakes the commitments and complies with the requirements that are necessary to participate in the Platform.
Hydrogen Mechanism: The mechanism to support the market development of hydrogen pursuant to Article 52 of Regulation 2024/1789.
Mechanism: A system dedicated to a specific product or group of products hosted under the Platform.
Platform: the EU Energy and Raw Materials Platform, the web application of the European Commission for collecting and exchanging market data related to energy-related products and strategic raw materials.
Power of Attorney (PoA): The document signed by the Participant's legal representative according to the applicable rules of representation, uploaded by the Administrator-User, to attest that he or she is legally empowered to act on behalf of the Participant.
Qualified Electronic Signature (QES): An electronic signature compliant with the e-IDAS Regulation, providing a high level of assurance in terms of electronic identification and legal validity.
Registration: The process that organisations must undergo to be granted access as Participant to the Platform. Registration to the Platform must be complemented by a subscription to one or several of the mechanisms.
Subscription: The process that organisations must undergo to be granted access the features of a given mechanism.
The EU Energy and Raw Materials Platform is a web application developed by the European Commission, to empower companies in sourcing energy products and raw materials, contributing to Europe's competitiveness, decarbonisation, and diversification.
The EU Energy and Raw Materials Platform enables the collection and exchange of market data, information about demand and supply, demand aggregation, and joint purchasing of energy-related products and raw materials. The Platform fosters collaboration, efficiency, and transparency in finding counterparts. It does not directly provide financing or support negotiations which may take place, outside of the Platform, between Participants following their connections through the Platform.
The Platform hosts and supports the operation of specific systems dedicated to particular products, known as 'mechanisms', including the Hydrogen Mechanism, the Raw Materials Mechanism, and the Gases Mechanism.
Administrator-user: An individual authorized by a Participant to register such Participant and perform various tasks and operations on its behalf on the EU Energy and Raw Materials Platform.
A Participant's Administrator-user has the exclusive right to:
- Manage the Participant's subscriptions
- Manage the Participant's users: invite new Users, provide access to the organisation's subscriptions, remove Users
- Request a change in the registered information
- Access the documents attached to the registration
There can only be one Administrator-user per organisation.
Participant: Participants are organisations that completed the registration and subscription processes, and whose registration and subscription have been validated by Platform operators. This includes (i) organisations subscribing to the Platform with the serious intention to submit demand requests or supply offers, aggregate and be matched in respect of one or several mechanisms, and (ii) organisations subscribing to the Platform as financial institutions.
User: A natural person acting on the Platform on behalf of their organisation, following an invitation from the organisation's Administrator-user.
Joining to the EU Energy and Raw Materials Platform and any of its mechanisms is subject to:
- Appointing an Administrator-user: an authorized representative of the organisation logging in to the Platform using EU Login and initiating the registration and subscription process (see How to access the Platform as Administrator-user or User);
- Registration of the organisation to the EU Energy and Raw Materials Platform by an Administrator-User (see How to register a Participant on the Platform); and
- Subscription of the organisation to one or several mechanisms.
The registration and subscription(s) are always performed at the level of an organisation.
Following an approved registration and subscription(s), individual representatives of such organisation can be granted user roles by the Administrator-user.
The EU Energy and Raw Materials Platform requires all users to log in via the EU Login service. This guide outlines the steps to access the Platform.
1. Accessing the Platform
Visit the Platform's website and locate the “Login” button on the homepage or public section of the site. The Platform uses the EU Login service for secure and authenticated access.
2. EU Login Account Creation
If you do not have an EU Login account, navigate to the EU Login page and click "Create an account."
Enter your professional email address and necessary information as requested. Verify your email and set a password to finalize your account creation.
If you already have an EU Login account linked to a private email address, you must create a new EU Login account linked to your professional email address.
3. Two-Factor Authentication Setup
To enhance security, enable two-factor authentication in your EU Login account settings. Select an authentication method, such as an app or mobile device, for verification codes. Follow the instructions to complete the setup and strengthen account security.
4. Logging in to the Platform
After creating your EU Login account, return to the Platform and click the “Login” button. Enter your credentials and complete two-factor authentication as prompted. Upon verification, you'll be redirected and logged into the Platform.
5. User Registration Completion
Successfully logging in enables access to the Platform based on your current user role:
- (future) Administrator-user if you are initiating the process to register an organisation;
- Administrator-user, if you already registered your organisation;
- User, if you received an invitation to participate from the Administrator-user of your organization.
Registering a Participant involves the following steps:
- Providing all requested information and uploading corresponding documents
- Submitting the registration and subscription requests
1. Prerequisites
Before initiating registration, please ensure you have the following documents:
- Extract of the commercial register, not more than 3 months old, attesting your organization’s establishment and listing its legal representatives.
- A signed Power of Attorney (PoA).
- A signed Declaration on Honour (DoH).
In addition, you will need to access the Platform using an EU Login account linked to your professional email address (see How to access the Platform as an Administrator-user or as a User).
2. Initiating Registration
- Access the Platform's website, locate the registration section.
- Click the “Register now (Enter the Platform)” button to start the process.
3. Organization Tab - Fill Out Participant Information
Enter your organization's key data, such as:
- Legal name: Use alphanumeric text.
- Country of establishment: Select the country from the list (please note that the Russian Federation and Republic of Belarus are not included - see Are offers of hydrogen supplies from the Russian Federation or Belarus excluded from the Hydrogen Mechanism?).
- National registration number: Enter using alphanumeric characters.
- Company address: Follow standard address field validations.
- Web (optional)
- Credit rating (optional)
- Upload the extract of the commercial registry as a PDF.
4. User Tab - include information about the Administrator-user
When registering your organisation, you will become its Administrator-user for the purpose of the EU Energy and Raw Materials Platform.
- Provide details about the Administrator-User, including job title, department, and phone number.
- Provide professional address in case it differs from organisation address provided
- Upload the signed Power of Attorney (PoA). The PoA must be signed with a Qualified Electronic Signature (QES) compliant with the eIDAS Regulation (eSignature). If unavailable, use a handwritten signature, upload a scan of your ID and retain document originals for verification.
- If multiple ID documents need to be uploaded, please use single .pdf, .jpg, .jpeg or .png file containing multiple ID documents.
- The maximum size of the file is 10 MB.
5. Subscriptions tab - Subscribe for a mechanism
- Select to which mechanism(s) you wish to subscribe. At least one mechanism (subscription) needs to be selected.
- Participants can later subscribe to additional mechanisms following the validation of their registration.
- Participants acting as financial institutions must subscribe to a specific Financial institution subscription in order to provide information about available financial products, across mechanisms. It is not possible to cumulate a “Financial institution subscription” with the subscription to another mechanism.
- Upload signed Declaration on Honor (DoH). The DoH must be signed with a Qualified Electronic Signature (QES) compliant with the eIDAS Regulation (eSignature). If unavailable, use a handwritten signature, upload a scan of your ID and retain document originals for verification.
- If PoA in previous step was uploaded using e-IDAS, make sure e-IDAS is used also for DoH.
- The maximum size of the file is 10 MB.
6. Summary tab - Completing the Registration
- Review the registration information summary.
- Read and accept the Platform's terms and conditions.
- Submit the registration and await validation by the Platform operator.
- You can check the validation status in the Platform and you will be informed of changes to such status by an email notification.
- Active participants (validated by the Platform operator) have access to features and mechanism(s)depending onthe registration.
For support during registration, please consult Platform resources or contact the help desk support.euenergy@sfera.sk for further assistance.
Financial institutions must follow the same process as other Participants (see How to register a Participant (organization) on the Platform).
At the subscription stage, they can only subscribe to Financial institution subscription. This subscription is done once and is valid for all product-specific Mechanisms under the Platform.
When registering, financial institutions must indicate whether they belong to one of the following category:
- Monetary financial institutions as defined in Article 2 of Regulation (EU) 2021/379 of the European Central Bank (link),
- Investment funds as defined in Article 1 of Regulation (EU) No 1073/2013 of the European Central Bank (link),
- Financial vehicle corporations as defined in Article 1 of Regulation (EU) No 1075/2013 of the European Central Bank (link),
- Insurance corporations as defined in Article 1 of Regulation (EU) No 1374/2014 of the European Central Bank (link),
- Pension funds as defined in Article 1 of Regulation (EU) 2018/231 of the European Central Bank (link).
- Member States organisations (for example, export credit agencies or national promotional banks), or international public-sector organisations of which the EU or its Member States are members, which carry out financial activities.
Where financial institutions possess an entity’s ID published by the European Central Bank, they must provide it at the stage of registration and subscription. Please consult the Lists of financial institutions on the European Central Bank’s website to find the relevant entity ID number.
During the validation of the subscription, the Commission may reject entities seeking to subscribe as financial institutions which fail to provide an entity’s ID code published by the European Central Bank and for which the Commission has reason to suspect that they do not belong to one of the category above.
Registered financial institution may publish information about their available financing offers, including relevant details and criteria. This information is then made available to Platform participants.
As other Participants, financial institutions operating on the Platform must comply with the provisions of the Terms and Conditions.
The features and conditions for publishing financing offers on the Platform will be announced in advance of the first round of the Hydrogen Mechanism (scheduled for September 2025).
You need to upload a signed Power of Attorney (PoA) when registering an organisation on the Platform. This Power of Attorney must be established using the available template.
The Power of Attorney confirms that that you have been duly empowered to perform such registration and to act as Administrator-user of the organisation.
This guide will help you complete the Power of Attorney:
- Complete the identification details about the authorized representative of the organisation and the organisation.
- Depending on your situation, choose between:
- Option 1: if you are an authorised representative of your organisation, having alone the legal capacity required to act on behalf of the organisation and to act as Administrator-user.
- Option 2: if an authorized representative of your organisation has granted you the rights to act as Administrator User on behalf of the organisation on the EU Energy and Raw Materials Platform.
- When necessary, please ensure that all the organisation's representatives that are legally required to sign contracts on behalf of the organisation, including the chain of authorisations in case of proxy(-ies), sign the PoA. Add rows if needed.
- Sign the Power of Attorney using a Qualified Electronic Signature (QES) compliant with e-IDAS Regulation
The Declaration on Honor and the Power of Attorney must be signed with qualified electronic signature:
- Please note that only the qualified electronic signature (QES) within the meaning of Regulation (EU) No 910/2014 (e-IDAS Regulation) will be accepted. More information here: eSignature.
- To make sure you use a QES compliant to e-IDAS Regulation, you need to check that both the service provider and the qualified certificate generation service used are included in the EU Trusted List Browser.
- Before sending back your electronically signed document, please check the signature and validity of the certificate with for instance the following DSS Demonstration validation tool available at: https://ec.europa.eu/cefdigital/DSS/webapp-demo/validation
- The EU Trusted List Browser can be consulted in order to check whether the electronic signature provider and the trust service it provides are part of European Union Trusted List: https://esignature.ec.europa.eu/efda/tl-browser/#/screen/home
If an e-IDAS compliant QES cannot be used, the Declaration on Honor and the Power of Attorney may be signed with handwritten signature.
- In this case, the originals of the signed Declaration on Honor and the Power of Attorney shall be kept. The Commission or the Platform's operator may ask at any time to receive the original for the necessary checks.
- In addition, a copy of an ID document (passport or national identity card) of the signatory(-ies) must also be uploaded on the Platform.
In accordance with Article 54 of Regulation (EU) 2024/1789 of the European Parliament and of the Council of 13 June 2024, the Commission may decide to temporarily exclude offers of hydrogen supplies originating in the Russian Federation or Belarus from being collected through the Hydrogen Mechanism, where necessary to protect the essential security interests or the security of supply of the Union or of a Member State.
The Commission has performed its assessment of the need of such an exclusion and has informed the European Parliament and the Council about the results of this assessment and is currently preparing the relevant decision.
The Commission is expected to adopt its decision before the first collection of offers, scheduled to start in September 2025. Without prejudice to the final decision of the Commission, it is currently not possible to register organizations established in the Russian Federation or Belarus on the EU Energy and Raw Materials Platform.
